If there are two things that you can be sure of in management its:
1) The same kid who beat you up in the sandbox is now your boss
2) Management and managers can be this and that but to protect their creator endowed perks and benefits they will stick together like glue
Take this tale as an example.
At Nielson Communications www.nielson.com or alternatively Nielsen Media Research
whose self stated purpose and role is:
Nielsen Media Research defines the global standard in online audience measurement. You can rely on the syndicated, customized media and market research to -
- a member of management accidentally sent a rather mean and viscous email to all employees by hitting the “send all “ button in Outlook Express or perhaps for aggressive managers- Outlook. Never mind that Outlook is perhaps the most hacked , insecure and downright dangerous program to use as a communications email program.
You might think that some harm would come to the culprit or at least an apology. Instead management rushes around , in a band aid approach , to fix the problem of the email program that allowed this to occur – rather than dealing with the individual.
Here is the memo that follows. It must of taken a fair amount and management expense accounts over lunch and in the evenings to draft the followup action of the firm.
The following memo, distributed to Nielsen employees today, sounds like it was taken straight from a script for NBC’s The Office.
Unfortunately, I’m told, it’s all-too-real.
“REPLY TO ALL” FUNCTION TO BE DISABLED
A Message from Andrew Cawood
In December, the Nielsen Executive Council (NEC) held an Act Now! event to review suggestions from across the business that would eliminate bureaucracy and inefficiency. Beginning Thursday, January 29, we will implement one of the approved recommendations: removing the “Reply to All” functionality from Microsoft Outlook.
We have noticed that the “Reply to All” functionality results in unnecessary inbox clutter. Beginning Thursday we will eliminate this function, allowing you to reply only to the sender. Responders who want to copy all can do so by selecting the names or using a distribution list.
Eliminating the “Reply to All” function will:
• Require us to copy only those who need to be involved in an e-mail conversation
• Reduce non-essential messages in mailboxes, freeing up our time as well as server space
This is one of the many changes being implemented as a result of the NEC Act Now! initiative. If you have any suggestions on how we can continue to improve the way we work, please send your comments to Nielsen Communications [mailto: REDACTED].
Andrew Cawood
Chief Information Officer
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